Question 1

ABOUT THE PRODUCT

Accepted Answer

Does NoiseFit Crew Pro have a full touch screen display?Yes, NoiseFit Crew Pro features a full touch screen display.Is NoiseFit Crew Pro shockproof?No, NoiseFit Crew Pro is not shockproof. Please avoid dropping it from a height as the watch may get damaged.Is NoiseFit Crew Pro waterproof?Yes, NoiseFit Active has IP68 water resistance and is deemed fit enough to withstand water submersion up to a maximum depth of 1.5 metres up to 10 minutes.Can NoiseFit Crew Pro be used while swimming?No, you cannot wear the smartwatch while swimming.Can I take a photo with NoiseFit Crew Pro?NoiseFit Crew Pro does not feature a camera.What is the pixel resolution of my NoiseFit Crew Pro?The display resolution of NoiseFit Crew Pro is 240*240pixels.What all notifications can I get on my NoiseFit Crew Pro?You get notifications for SMS, calls, calendar, email, WhatsApp, LinkedIn, Instagram, FB messenger, Skype, Twitter, Facebook, YouTube, Viber, Gmail, Outlook, Snapchat Telegram and Slack, as long as the notification feature is turned on and your phone and smartwatch are in BT range and in sync.Can we reject calls from NoiseFit Crew Pro?Yes, you can reject calls from the smartwatch.Does it have a phone tracking option?Yes. Turn on the watch screen. Swipe right from the home screen, select Find my Phone. However, this will only work if your phone and smartwatch are connected via BT and in range.Does NoiseFit Crew Pro have Gesture control?Yes, NoiseFit Crew Pro comes with a Gesture control that turns on the display when you raise your wrist to look at the screen.Can I reduce the vibration level in my NoiseFit Crew Pro?Yes, you can control vibration in NoiseFit Crew Pro.Can NoiseFit Crew Pro store and play music?NoiseFit Crew Pro has a remote music control feature that controls music played on your phone as long as your smartphone and smartwatch are in BT range. However, it cannot be used to store music.Can I use my earbuds and my NoiseFit Crew Pro at a time with the same smartphone?Yes, both earbuds and NoiseFit Crew Pro can be paired with your smartphone at the same time.What is the BT range of NoiseFit Crew Pro?The BT range of NoiseFit Crew Pro is 18 metres.Can it play music to a BT headset?NoiseFit Crew Pro can control the music played through your smartphone as long as it is connected and synced with the app. The NoiseFit Crew Pro can also control music played via BT headset as long as the smartphone is paired with earphones and the smartwatch.Does it have an always-on screen feature?Yes, NoiseFit Crew Pro comes with an always-on screen feature.How many watch faces does NoiseFit Crew Pro have?NoiseFit Crew Pro has over 100+ in the cloud-based and customisable watch faces. You can also customise watch faces via NoiseFit app.Can we change the watch face?Yes, you can change the watch faces. From the watch, touch and hold the home screen. Swipe and choose from the watch faces. From the app, go to the watch face, select the watch face of your choice and tap Save to change the watch face. You can even customise your watch face from the app.How do I increase the brightness of my NoiseFit Crew Pro?You can set the brightness from the watch. Turn on the watch screen, swipe right from the home screen, select Brightness and adjust it as per your convenience.How do I use the stopwatch on my NoiseFit Crew Pro?Go to Stopwatch on your smartwatch. Tap Play to start. Tap Play again to pause. Tap Stopwatch to go back.What sensors does the NoiseFit Crew Pro have?NoiseFit Crew Pro features HR sensor, Accelerometer and SpO2 sensor.Does NoiseFit Crew Pro have GPS?No, NoiseFit Crew Pro does not have GPS.What are the accessories included with NoiseFit Crew Pro?NoiseFit Crew Pro comes with one user manual and magnetic charging cable.

Question 2

GETTING STARTED

Accepted Answer

How do I set up my NoiseFit Crew Pro device?Before setting up make sure that your smartphone and NoiseFit Crew Pro are charged and next to each other. Connect the charging cable to turn on the watch. Download the NoiseFit app on your smartphone. Open the NoiseFit app and allow the BT and GPS positioning to be turned on. Feed in your personal information and health goals in the app. Go to the add device page in the app and select the device type and link the watch. See how it's done in this video here.Why won't my NoiseFit Crew Pro device sync?This may be because it lost BT connectivity with your smartphone. For a stable connection, please ensure that the NoiseFit app is running and locked in the background.Why can't I set up my NoiseFit Crew Pro device?Reset your NoiseFit Crew Pro and try again.Why didn't my NoiseFit Crew Pro device alert me?Possibly due to BT connectivity loss. Ensure that your watch & phone are within BT range with the alerts turned on in the App, which is kept running & locked in the background (Android). Also check if the DND is turned off or not.How do I restart my NoiseFit Crew Pro?You can restart your NoiseFit Crew Pro smartwatch by following these steps. Turn on the watch screen. Go to Settings. Select System Settings. Go to Reboot and choose to restart.How do I turn off my NoiseFit Crew Pro?Turn on the watch screen. Go to Settings. Select System Settings. Go to Power Off and choose to power off.How do I reset my NoiseFit Crew Pro?You can reset NoiseFit Crew Pro from the watch. Go to Setting and select System Settings. Go to Reset and choose to reset.

Question 3

BATTERY & CHARGING

Accepted Answer

What is the battery capacity and standby time?It features a 300mAh battery with up to 7-day battery life & 25 days of standby. Standby time is the maximum tested time that a single charge will last when the smartwatch is used as a regular watch.How do I know when my device is charged?NoiseFit Crew Pro takes approximately 2 hours to charge completely. It will display a 100% Charged message once the battery is at full capacity.How do I check the battery level on my NoiseFit Crew Pro device?Turn on the screen and swipe up to check the battery level on your NoiseFit Crew Pro.How can I extend my NoiseFit Crew Pro device's battery life?You can extend the battery life in your device by turning down the brightness level, turning off the Always on display and turning off the All-Day Heart Rate measurement.Which adapter should I use to charge my NoiseFit Crew Pro?Please use a low power adapter or you can plug in the charging cable into a laptop or PC USB port. Do not use a fast charging adapter as it may damage the watch in the long run.

Question 4

APP

Accepted Answer

What's the name of the app?The name of the app is NoiseFit.How do I manage my NoiseFit profile?You can manage the NoiseFit profile from the app. Open the App, go to Settings and Profile and manage your profile.How do I connect with friends on the NoiseFit app?You can connect and compete with your friends on NoiseFit App. Open the app and go to the Find my buddy section. You can compare with friends under the Leaders section under Buddy ranking.How do I track my workouts with my NoiseFit app?You can track your workout on the Daily Report section of the app. Open the NoiseFit app. Go to the Daily Report section of the page and get your daily report.How do I change the units of measurement on my NoiseFit Crew Pro device?You cannot change the units of measurement on your NoiseFit app once set.

Question 5

SYNCING

Accepted Answer

How does NoiseFit Crew Pro sync data?NoiseFit Crew Pro syncs data over a BT connection with NoiseFit app.

Question 6

ALERTS & NOTIFICATIONS

Accepted Answer

Does NoiseFit Crew Pro show notifications from social networking apps?NoiseFit Crew Pro shows push notifications from social networking apps that have been synced with the NoiseFit. Please ensure that the NoiseFit app is running and locked in the background (Android).Why isn't NoiseFit Crew Pro receiving notifications from my phone?Possibly due to BT connectivity loss. Ensure that your watch & phone are within BT range with the alerts turned on in the app, which is kept running & locked in the background (Android). Also check whether the DND in the smartwatch is turned on or not.Can we see messages and caller info from my phone on the smartwatch?Yes, you can see messages and caller information on your smartwatch as long as the watch is synced with the NoiseFit app and is within BT range.How can we see the caller information?Turn on the call notification feature on the NoiseFit app to see incoming call information.Can I read incoming messages on my NoiseFit Crew Pro or will I only receive message notifications?You will be notified of new messages on your NoiseFit Crew Pro once it is connected with the NoiseFit app. You can read the message at the time you receive a notification. You also have the option to see previously received notifications.

Question 7

HEALTH FEATURES

Accepted Answer

What is the function of SpO2?The SpO2 monitor measures the oxygen level in your blood.How does NoiseFit Crew Pro estimate how many calories I've burned?NoiseFit Crew Pro estimates the number of calories burned based on your heart rate, activity duration, steps taken, distance covered, height, weight and age.How do I track my heart rate with my NoiseFit Crew Pro?NoiseFit Crew Pro can detect heart rate both manually or automatically. You can track your heart rate with the NoiseFit App.Why don't I see my heart rate on my NoiseFit Crew Pro?You can see heart rate on your NoiseFit Crew Pro smartwatch provided you are wearing it on your wrist and there is no space between the watch and wrist. For detailed analysis, you can check the NoiseFit app.Does this watch synchronize sleep if the app is not connected?Yes, NoiseFit Crew Pro will measure your sleep even if not connected with the app. The data will be synced to the app, once connected. You can also view your daily sleep data on your smartwatch.Does it have a Pedometer?Yes, NoiseFit Crew Pro comes with an in-built pedometer.

Question 8

COMPATIBILITY

Accepted Answer

Is NoiseFit Crew Pro compatible with the iPhone?NoiseFit Crew Pro is compatible with all iPhones running on iOS 10 and above.Is NoiseFit Crew Pro compatible with Android?NoiseFit Crew Pro is compatible with all Android phones running on Android version 8 and above.

Question 9

STRAPS

Accepted Answer

What is the NoiseFit Crew Pro strap size?The width of the strap is 22 mm.How do I change the wristband on my NoiseFit Crew Pro device?The mechanism to remove and replace the band can be found on the underside of the watchband.From where can I purchase a replacement strap?You can purchase replacement straps from our official website.

Question 10

WARRANTY REGISTRATION

Accepted Answer

Is there a warranty for this product?Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.Where do I register for the product warranty?You can register your warranty here (https://www.gonoise.com/pages/warranty-registration).

NoiseFit Crew Pro Smartwatch

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