How do I get the best sound?Make sure that your mobile is in a good network zone. If you are streaming music, make sure it’s from good quality streaming platforms; the music is playing at 320kbps and is within 10-metre range.

Is Tune Elite Sport compatible with BT v4.2?Tune Elite Sport is compatible with devices having BT v4.2. However, it works best with BT v5.0.What is the BT range of Tune Elite Sport?Tune Elite Sport has a BT range of 10 meters without any obstruction.Is it compatible with iOS devices?Yes, Tune Elite Sport is compatible with iOS devicesIs it compatible with Android devices?Yes, Tune Elite Sport is compatible with Android devices.Does Tune Elite Sport support Google Assistant or Siri?Yes, Tune Elite Sport supports Google Assistant and Siri as long as it is synced with your smartphone. To activate either of them, triple press the Multifunction button.

How can I charge Tune Elite Sport BT Neckband?You can charge your Tune Elite Sport BT Neckband using USB cable. Plug in the USB end to your laptop/desktop or to a wall adaptor and micro USB port into charging point of the Neckband. Once it’s fully charged, the light will turn white. Note: Use only the USB charger to charge your device.How long does it take for Tune Elite Sport BT Neckband to get charged?It takes up to 70 minutes for Tune Elite Sport to get fully charged.How long does the battery last in Tune Elite Sport?The playback time of Tune Elite Sport is up to 6 hours.

How do I pair my Tune Elite Sport BT Neckband with my mobile device?If powered off, long press the multi-function button of Tune Elite Sport for 3 seconds until the LED flashes, indicating that they are in pairing mode. Turn on the device BT and open the BT menu. Select Add Device and from the list of devices, select Tune Elite Sport.Can I pair two devices with my Tune Elite Sport at the same time?Yes, you can pair two devices with your Tune Elite Sport. Connect Tune Sport 2 with device 1. Turn off the BT of device 1, and connect Tune Elite Sport with device 2. Turn on BT of device 1, both the devices will be paired and ready to use. Note: When device 1 is playing music, Tune Elite Sport can control the music of device 1. In order to play music in device 2, pause the music in device 1 and play music in device 2.

Only one side of the headphone is working, what do I do?Please raise a support ticket at support.gonoise.com

Is there a warranty for this product?Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.Where do I register for the product warranty?You can register your warranty here.