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FAQS
About the product
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Can Noise Tune Elite Sport Bluetooth Neckband take calls?
Yes, you can attend calls with Tune Elite Sport Bluetooth Neckband as long as it is synced with your smartphone.
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Does Tune Elite Sport have noise cancelling feature?
Tune Elite Sport Bluetooth Neckband does not have noise cancelling feature.
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Is Tune Elite Sport waterproof/water-resistant?
Yes, Tune Elite Sport has IPX5 water resistant rating.
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What do the inline buttons do?
With the multi-function button, you can play/pause the music, answer, end and reject calls and activate Siri or Google Assistant. The +/-buttons are the volume buttons which also support track changes.
Sound
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How do I get the best sound?
Make sure that your mobile is in a good network zone. If you are streaming music, make sure it’s from good quality streaming platforms; the music is playing at 320kbps and is within 10-metre range.
Getting started
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How do I pair my Tune Elite Sport Bluetooth Neckband with my mobile device?
When powered off, press and hold the multi-function button of Tune Elite Sport for 6 seconds until the LED blinks in red and blue alternatively indicating the pairing mode. Turn on the device Bluetooth and open the Bluetooth menu. Select Add Device and from the list of devices, select Noise Tune Elite Sport.
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Can I pair two devices with my Tune Elite Sport at the same time?
Yes, you can pair two devices with your Tune Elite Sport.
Connect Tune Elite Sport with device
1. Turn off the Bluetooth of device 1 and connect Tune Elite Sport with device
2. Turn on Bluetooth device 1, both the devices will be paired and are ready to be used.Note: When device 1 is playing music, Tune Elite Sport can control the music of device 1. In order to play music in device 2, pause the music in device 1 and play music in device 2.
Troubleshooting
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Only one bud is working, what do I do?
Check if the non-working earbud is charged and try to reset the earbuds to connect them. If it still doesn’t work, please raise a support ticket at support.gonoise.in
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How to reset Tune Elite Sport?
Before resetting, make sure the earbuds are charged.
Press both the volume control buttons for 3 seconds.
The LED will flash red, indicating that the earbuds are reset and ready to be paired again.
Compatibility
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Is Tune Elite Sport compatible with Bluetooth v4.2?
Tune Elite Sport is compatible with devices having Bluetooth v4.2. However, it works best with Bluetooth v5.0.
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What is the Bluetooth range of Tune Elite Sport?
Tune Elite Sport has a Bluetooth range of 10 metres without any obstruction.
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Is it compatible with iOS devices?
Yes, Tune Elite Sport is compatible with iOS devices
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Is it compatible with Android devices?
Yes, Tune Elite Sport is compatible with Android devices.
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What is the Bluetooth range from the phone?
Yes, Tune Elite Sport supports Google Assistant and Siri as long as it is synced with your smartphone. To activate either of them, triple press the Multifunction button.
Battery & Charging
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How can I charge Tune Elite Sport Bluetooth Neckband?
You can charge your Tune Elite Sport Bluetooth Neckband using USB cable. Plug in the USB end to your laptop/desktop or to a wall adaptor and micro USB port into charging point of the Neckband. Once it’s fully charged, the light will turn blue.
Note: Use only the USB charger to charge your device. -
How long does it take for Tune Elite Sport Bluetooth Neckband to get charged?
It takes 90 minutes for Tune Elite Sport to get charged.
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How long does the battery last in Tune Elite Sport?
The playback time of Tune Elite Sport is up to 10 hours.
Warranty Registration
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Is there a warranty for this product?
Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.
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Where do I register for the product warranty?
Please follow the link to register for the warranty, https://www.gonoise.com/pages/warranty-registration
Disclaimer
- Prices are subject to change without prior notice. (Special discount prices are valid for a limited time period)
- Quality of bass and loudness is subjective and may vary from person to person.
- When watching movies or playing video games, there may be a gap between video and audio.
- 10 hours of playtime is dependent upon other (music genre, sound volume) factors.
- Though Bluetooth headphones are of durable quality, please treat the wires gently for long term usage.
- IPX5 certification means it is resistant against water splashes and sweat.
- The speaker has an IPX4 waterproof rating. However, the speaker needs to be dried completely before the next usage.
- During dual pairing mode, the last connected device will act as the active device.
