Yes, you can attend calls with Tune Active Plus Bluetooth Neckband as long as it is synced with your smartphone.
Tune Active Plus Bluetooth Neckband does not come with noise cancellation feature.
Yes, Tune Active Plus has IPX5 water-resistant rating.
With the multi-function button, you can play/pause the music, answer, end and reject calls and activate Siri or Google Assistant. The +/-buttons are the volume buttons which also support track changes.
Make sure that your mobile is in a good network zone. If you are streaming music, make sure it’s from good quality streaming platforms; the music is playing at 320kbps and is within 10-metre range.
If it is turned off, long press the multi-function button of Tune Active Plus for 6 seconds. The blinking red and blue light indicates that they are in pairing mode. Turn on the device Bluetooth and open the Bluetooth menu. Select add device and from the list of devices select Noise Tune Active Plus.
Yes, you can pair two devices with your Tune Active Plus. Connect Tune Active Plus with device 1. Turn off the Bluetooth of Device 1 and connect the Tune Active Plus with device 2. Turn on Bluetooth of Device 1, both the devices will be paired and ready to be used.
Note: When device 1 is playing music, Tune Active Plus can control the music of device 1. In order to play music in device 2, pause the music in device 1 and play music in device 2.
Check if the non-working earbud is charged and try to reset the earbuds to connect them. If it still doesn’t work, please raise a support ticket at support.gonoise.in
Before resetting, make sure the earbuds are charged.
Press both the volume control buttons for 3 seconds.
The LED will flash red, indicating that the earbuds are reset and ready to be paired again.
Tune Active Plus is compatible with devices having Bluetooth v4.2. However, it works best with Bluetooth v5.0.
Tune Active Plus has a Bluetooth range of 10 metres without any obstruction.
Yes, Tune Active Plus is compatible with iOS devices
Yes, Tune Active Plus is compatible with Android devices.
Yes, Tune Active Plus supports Google Assistant and Siri as long as it is synced with your smartphone. To activate either of them, triple press the Multifunction button.
You can charge your Tune Active Plus Bluetooth Neckband using USB cable. Plug in the USB end to your laptop/desktop or to a wall adaptor and micro USB port into charging point of the Neckband. Once it’s fully charged, the light will turn blue.
Note: Use only the USB charger to charge your device.
It takes 90 minutes for Tune Active Plust to get charged.
The playback time of Tune Active Plus is up to 10 hours.
Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.
Please follow the link to register for the warranty, https://www.gonoise.com/pages/warranty-registration
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