10 hours Play back10 hours Play back
,Receive, Rejects & End Calls,Activate Voice Assistant (Google & Siri), Change Tracks and Volume ControlsReceive, Rejects & End Calls,Activate Voice Assistant (Google & Siri), Change Tracks and Volume Controls
,IPX5 RatingIPX5 Rating
,30 grams30 grams
,Tune Active, Ear Tip (S, M & L), Charging Cable, User ManualTune Active, Ear Tip (S, M & L), Charging Cable, User Manual
Is Tune Active compatible with BT v4.2?Tune Active is compatible with devices with BT v4.2. However, it works best with BT v5.0.What is the BT range of Tune Active?Tune Active has a BT range of 10 meters without obstacles.Is it compatible with iOS devices?Yes, Tune Active is compatible with iOS devices.Is it compatible with Android devices?Yes, Tune Active is compatible with Android devices.Does Tune Active support Google Assistant or Siri?Yes, Tune Active supports Google Assistant and Siri as long as it is synced with your smartphone. To activate either of them, triple press the Multifunction button.
,How can I charge Tune Active?You can charge your Tune Active by using the USB cable. Plug in the charging cable to a charging port. Once fully charged, the LED will turn white.Note: Use only the included cable to charge your device.How long does it take for Tune Active to get charged?It takes 1.5 hours for Tune Active to get charged.How long does the battery last in Tune Active?The playtime of Tune Active is up to 10 hours.
,How do I pair my Tune Active BT earphones with my mobile device?1. Long press the MFB until you hear the pairing prompt.2. Turn on your device’s BT.3. Select Tune Active on your smartphone.4. A connected prompt indicates it has been paired with your smartphone.Can I pair two devices with my Tune Active at the same time?Yes, you can pair two devices with your Tune Active. Connect Tune Active with device 1. Turn off the BT of device 1. Restart your neckband and wait for the Pairing prompt. Connect Tune Active with device 2. Turn on the BT of device 1. Now both the devices are connected with Tune Active.
,Only one bud is working, what do I do?Check if the non-working earbud is charged and try to reset the earbuds to connect them. If it still doesn’t work, please raise a support ticket at support.gonoise.comHow to reset Tune Active?Before resetting, make sure the earbuds are charged.Press both the volume controls buttons for 5 seconds.The LED will flash red, indicating that the earbuds are reset and ready to be paired again.
,Is there a warranty for this product?Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.Where do I register for the product warranty?Please follow the LINK to register for the warranty.