Can I use a single bud while listening to music?
Yes, you can. You can use the right earbud and pair it with your device.
Can I change tracks with my Shots X1 AIR?
Yes, just double tap the earbuds to change the tracks.
What is the internal memory?
Shots X1 AIR does not have internal memory. They require a Bluetooth device to work.
What is the battery backup?
On a full charge, the Shots X1 AIR has a playtime of up to 7 hours.
How to find out if Shots X1 AIR is fully charged?
The blue light on the charging case next to L and R marking indicates the charging status and once charged it will turn red.
Please note that it will take about 2 hours to fully charge the earbuds.
How to charge Shots X1 AIR?
Place the earbuds in the charging case. Plug the charging case to a charging point to charge it.
Please note that the case does not charge the earbuds independently and needs a charging source to charge it.
How much time does it take to charge?
Shots X1 AIR take about 2 hours to fully charge.
Can Shots X1 AIR earbuds be charged without putting them into the case?
No, the earbuds cannot be charged without the case.
What do I do if my Shots X1 AIR case is not charging?
Please mail us at firstname.lastname@example.org and we'll help you out.
What is the purpose of case?
It works as a charging case for earbuds when connected to a charging point and it also functions as a storage unit for earbuds.
Does Shots X1 AIR have noise cancellation?
No, Shots X1 AIR does not provide active noise cancellation.
How do I pair my Shots X1 AIR earbuds with my phone?
How do I control music and calls with Shots X1 AIR?
To control calls, follow the link
To control music, follow the link
To control volume, follow the link
Is Shots X1 AIR waterproof?
Shots X1 AIR is IPX6 certified and can withstand powerful jets of water.
How does Shots X1 CHARGE fit in my ear?
Shots X1 AIR comes with 3 different sized soft silicone ear tips for the perfect fit. You can try each earbud and check for the comfort.
Does it have a redial option?
There is a redial option. Take help from Google support or Siri to redial the last number.
What if one ear bud is not working?
Please get in touch with our customer care team at 8882132132 or drop us a mail at email@example.com and we'll get in touch with you.
Are these earbuds compatible with iPhone?
Yes, Shots X1 AIR is compatible with all iPhones.
Does it support Siri?
Yes, Shots X1 AIR supports Siri.
Can it be connected to laptop/computer?
Yes, as long as the laptop/computer has the Bluetooth connectivity, you can connect Shots X1 AIR to it.
What is the sensitivity and hz range?
The sensitivity of Shots X1 AIR is 93dB±3dB and frequency range is 20Hz～20KHz.
Does it support Bluetooth 4.0 ?
Shots X1 AIR works best with Bluetooth v5.0. However, it supports all Bluetooth versions.
What is the range of Bluetooth from phone?
The Bluetooth range is 10 meters without obstacles.
Is single earbud available as one of them was missing?
No, it isn't.
What to do if one Shots X1 AIR earbud is not working?
Check if the non-working earbud is charged and connected to your device. If the issue persits, please call us at 8882132132 or mail us at firstname.lastname@example.org and we'll get in touch with you.
Is there warranty for this product?
Yes, there is 1 year manufacturing warranty from the date of delivery of the product