Question 1

ABOUT THE PRODUCT

Accepted Answer

Can I use Buds VS103 Pro as a single earbud while listening to music?Yes, you can. Place one earbud inside the case and use the other one.Do Buds VS103 Pro have a touch feature to change tracks?Yes, you can change tracks by tapping the earbuds. Triple tap the left earbud to go to the previous track. Triple tap the right earbud to go to the next track.How is the calling?Buds VS103 Pro is equipped with quad mic and Environmental Noise Cancellation that ensures a good call quality experience.During calls is the audio available in both ears?Yes, Buds VS103 Pro supports stereo mode during calls and music as well.Does it announce the caller name or number on incoming calls?No. It doesn’t. It’ll rather give you a calling ringtone prompt to notify you of an incoming call.What is the exact use of that case?The case works as a charging and holding case for Buds VS103 Pro on the go.Do Buds VS103 Pro have a fast pairing option?Buds VS103 Pro comes with Hyper Sync™ technology that allows them to pair with any device automatically on opening the charging case.Note: Buds VS103 Pro will automatically connect to the last paired devices.Does it have noise cancellation?It comes with Active Noise Cancellation up to 25dB. It also features Environmental Noise Cancellation that's further supported by quad mic system to give you exceptional calling experience.Are Buds VS103 Pro earbuds waterproof?Buds VS103 Pro earbuds are IPX5 water-resistant. However, the buds need to be completely dried before placing them back in the case to maintain their long life.What are the colour options?Buds VS103 Pro are available in 3 colour – Jet black, Ivory white and Forest green.

Question 2

COMPATIBILITY

Accepted Answer

Are Buds VS103 Pro compatible with iPhones?Yes, they are compatible with iPhones.Are Buds VS103 Pro compatible with Android smartphones?Yes, they are compatible with Android smartphones.Can Buds VS103 Pro be connected to a laptop/computer?Yes, Buds VS103 Pro can be connected to the laptop/computer as long as the latter is equipped with BT connectivity provision.Do they support BT 4.2?Buds VS103 Pro are best suited with BT v5.2. However, they also support smartphones with BT v4.2 as well.What is the BT range from the phone?The BT range is 10 metres without any obstacle.Can I use Siri/Google Assistant?Yes, you can use Siri & Google Assistant.

Question 3

BATTERY & CHARGING

Accepted Answer

What is the battery backup?The battery backup of the earbuds is up to 8 hours on a single charge and backed with the charging case, they provide a total playtime of up to 40 hours with the Active Noise Cancellation turned off. With Active Noise Cancellation activated, it features a playtime of up to 35 hours.How much time does it take to charge Buds VS103 Pro?The Buds VS103 Pro takes up to 60 minutes while the case takes up to 90 minutes to charge.Can Buds VS103 Pro be charged without putting them into the charging case?No, they cannot be charged without the charging case.What to do in case the charging case is not charging?You can reach out to us on the following link (https://www.gonoise.com/pages/register-your-complaint)How do I check the Buds VS103 Pro battery level?You can check the battery level of the Buds VS103 Pro earbuds on your smartphone. Go to the notification bar and look at the BT icon. The battery level is mentioned under it. You can also check the battery level/charging status of the charging case on the case.Solid red LED on the charging case indicates charging while no LED indicates fully charged.Can I charge Buds VS103 Pro with my PC/laptop?Yes, you can charge the earbuds with your PC/laptop. Though it is advisable to use the charging cable provided with the device.

Question 4

GETTING STARTED

Accepted Answer

How to turn Buds VS103 Pro on and off?The earbuds will turn on automatically when you open the charging case and turn off on placing them inside the charging case and closing the lid.How to pair Buds VS103 Pro with your smartphone?Before starting, make sure that the earbuds are charged. Open the charging case. Turn on the BT on your device and open the BT menu. Now select Add device and from the list of devices, select Noise Buds VS103 Pro. Your Noise Buds VS103 Pro earbuds are now paired and ready to use. Note: Buds VS103 Pro will automatically connect to the last paired device as soon as you open the case.

Question 5

TROUBLESHOOTING

Accepted Answer

Only one bud is working, what do I do?Check if the non-working earbud is charged and connected to your device. Try to reset the earbuds and connect them, if they still don’t work, please raise a support ticket at support.gonoise.in.How to reset Buds VS103 Pro?Before resetting, ensure that the earbuds and the case are charged fully. On your paired devices, remove/delete Noise Buds VS103 Pro from the list of paired devices in the BT menu. Open the charging case. Take out the earbuds. Touch and hold the earbuds for 10 seconds. Place the earbuds inside the charging case and close the lid. Now repeat the pairing process.Is single earbud available if one of them goes missing?No, single earbuds are not available.

Question 6

WARRANTY REGISTRATION

Accepted Answer

Is there a warranty for this product?Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.Where do I register for the product warranty?Please follow the link to register for the warranty, https://www.gonoise.com/pages/warranty-registration.

Noise Buds VS103 Pro Truly Wireless Earbuds

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