Question 1

Can I use one earbud at a time, and how do I change tracks by touch?

Accepted Answer

Yes, you can use Buds VS102 Plus as a single earbud: simply leave one bud in the case and use the other, which is handy when you want to stay aware of your surroundings. For track control, the buds are touch-enabled: touch and hold the left earbud for 2 seconds to go to the previous track, and touch and hold the right earbud for 2 seconds to skip to the next track.

Question 2

What is the call experience like on Buds VS102 Plus?

Accepted Answer

Buds VS102 Plus deliver a good call-quality experience, and because they support stereo mode during calls as well as music, you hear the call audio in both ears rather than just one. Hearing the conversation in both ears makes calls feel more natural and can make it easier to follow the other person clearly.

Question 3

Do Buds VS102 Plus announce the caller's name or number?

Accepted Answer

No, Buds VS102 Plus do not announce the caller's name or number on an incoming call. You'll be alerted that a call is coming in, but to see exactly who is calling you'll need to check your phone screen, then answer or reject the call using the earbuds' touch controls.

Question 4

What does the charging case do, and how does fast pairing work?

Accepted Answer

The case serves two purposes: it charges the earbuds and holds them safely while you're on the go. Pairing is quick thanks to Hyper Sync technology, which lets the buds pair with a device automatically as soon as you open the charging case. After the first pairing, they automatically reconnect to the last paired device whenever you open the case.

Question 5

Are Buds VS102 Plus water resistant?

Accepted Answer

Buds VS102 Plus carry an IPX5 water-resistant rating, so they can handle sweat and light splashes, making them suitable for workouts and light rain. They are water-resistant rather than fully waterproof, so avoid submerging them, and be sure to dry them completely before placing them back in the case, which helps maintain their long-term life.

Question 6

What colours do Buds VS102 Plus come in?

Accepted Answer

Buds VS102 Plus are available in four colours: Jet Black, Snow White, Space Blue, and Forest Green. All four variants share the same features, sound, and battery performance, so the choice comes down to which finish you prefer, from a classic black or white to the more distinctive blue or green.

Question 7

What is the battery life and how long does it take to charge?

Accepted Answer

The earbuds give up to 7 hours of playtime on a single charge, and with the charging case topping them up you get a total playtime of up to 63 hours. A full charge takes about 60 minutes for the buds and up to 120 minutes for the case. Note that the earbuds charge only inside the case; they can't be charged separately.

Question 8

How do I check the battery level, and can I charge from a PC or laptop?

Accepted Answer

You can check the earbuds' battery on your smartphone via the Bluetooth icon in the notification bar, and check the case directly by its LED: a blinking red LED means it's charging, while a solid LED means it's fully charged. You can recharge the case from a PC or laptop USB port, though Noise recommends using the charging cable provided with the device.

Question 9

Which devices and voice assistants do Buds VS102 Plus work with?

Accepted Answer

Buds VS102 Plus are compatible with both iPhones and Android smartphones, and they can also connect to a laptop or computer as long as it has Bluetooth connectivity. They support voice assistants as well, so you can use Siri on Apple devices and Google Assistant on Android to place calls, ask questions, or control playback hands-free.

Question 10

What Bluetooth version and range do Buds VS102 Plus support?

Accepted Answer

Buds VS102 Plus are best suited to Bluetooth v5.3 for the most stable, efficient connection, but they also support smartphones running Bluetooth v4.2, so they'll work with both newer and older devices. The Bluetooth range is up to 10 metres in open conditions, with no obstacles between the buds and your paired device.

Question 11

How do I turn on and pair Buds VS102 Plus for the first time?

Accepted Answer

Buds VS102 Plus power on automatically when you open the charging case and power off when you place them back inside and close the lid. To pair the first time, make sure the buds are charged and open the case, then turn on Bluetooth on your device, open the Bluetooth menu, choose Add device, and select Noise Buds VS102 Plus. After that they reconnect automatically whenever you open the case.

Question 12

One bud isn't working - how do I fix, reset, or replace it?

Accepted Answer

If only one bud works, first check that it's charged and connected to your device. To reset, make sure the buds and case are fully charged, remove Noise Buds VS102 Plus from your paired devices list, take the buds out, tap either earbud 6 times, then place both back in the case and pair again. If it still fails, raise a support ticket. Note that single earbuds are not sold separately if one goes missing.

Question 13

What warranty do Buds VS102 Plus come with and how do I register it?

Accepted Answer

Buds VS102 Plus come with a 1-year manufacturing warranty, valid from the date the product is delivered to you, covering manufacturing defects under normal use. To activate your cover, register the product on the Noise warranty registration page after purchase, keeping your order details handy so the warranty is correctly linked to your device.

Noise Buds VS102+ Truly Wireless Earbuds

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