Question 1

ABOUT THE PRODUCT

Accepted Answer

Can I use Buds VS102 Plus as a single earbud while listening to music?Yes, you can. Place one earbud inside the case and use the other one. Do Buds VS102 Plus have a touch feature to change tracks?Yes, you can change tracks by tapping the earbuds. Touch and hold the left earbud for 2 seconds to go to the previous track. Touch and hold the right earbud for 2 seconds to go to the next track.How is the calling?Buds VS102 Plus delivers a good call quality experience. During calls is the audio available in both ears?Yes, Buds VS102 Plus supports stereo mode during calls and music as well.Does it announce the caller's name or number on incoming calls?No, it doesn’t.What is the exact use of that case?The case works as a charging and holding case for Buds VS102 Plus on the go.Do Buds VS102 Plus have a fast pairing option?Buds VS102 Plus comes with Hyper Sync™ technology that allows them to pair with any device automatically on opening the charging case.Note: Buds VS102 Plus will automatically connect to the last paired devices.Are Buds VS102 Plus earbuds waterproof?Buds VS102 Plus earbuds are IPX5 water-resistant. However, the buds need to be completely dried before placing them back in the case to maintain their long life.What are the colour options?Buds VS102 Plus are available in 4 colours – Jet black, Snow white, Space blue and Forest green.

Question 2

COMPATIBILITY

Accepted Answer

Are Buds VS102 Plus compatible with iPhones?Yes, they are compatible with iPhones.Are Buds VS 102 Plus compatible with Android smartphones?Yes, they are compatible with Android smartphones.Can Buds VS102 Plus be connected to a laptop/computer?Yes, Buds VS102 Plus can be connected to the laptop/computer as long as the latter is equipped with BT connectivity provision.Do they support BT 4.2?They are best suited with BT v5.3. However, they support smartphones with BT v4.2 as well.What is the BT range from the phone?The BT range is 10 metres without any obstacle.Can I use Siri/Google Assistant?Yes, you can use Siri & Google Assistant.

Question 3

BATTERY & CHARGING

Accepted Answer

What is the battery backup?The battery backup of the earbuds is up to 7 hours on a single charge and backed with the charging case, they provide a total playtime of up to 63 hours. How much time does it take to charge Buds VS102 Plus?The Buds VS102 Plus takes up to 60 minutes while the case takes up to 120 minutes to charge. Can Buds VS102 Plus be charged without putting them into the charging case?No, they cannot be charged without the charging caseWhat to do in case the charging case is not charging?You can reach out to us at the following link (https://www.gonoise.com/pages/register-your-complaint)How do I check the Buds VS102 Plus battery level?You can check the battery level of the Buds VS102 Plus earbuds on your smartphone. Go to the notification bar and look at the BT icon. The battery level is mentioned under it. You can also check the battery level of the charging case on the case. A blinking red LED on the charging case indicates charging while a solid LED indicates fully charged.Can I charge Buds VS102 Plus with my PC/laptop?Yes, you can charge the earbuds with your PC/laptop. Though it is advisable to use the charging cable provided with the device.

Question 4

GETTING STARTED

Accepted Answer

How to turn Buds VS102 Plus on and off?The earbuds will turn on automatically when you open the charging case and turn off by placing them inside the charging case and closing the lid.How to pair Buds VS102 Plus with your smartphone?Before starting, make sure that the earbuds are charged. Open the charging case. Turn on the BT on your device and open the BT menu. Now select Add device and from the list of devices, select Noise Buds VS102 Plus. Your Noise Buds VS102 Plus earbuds are now paired and ready to use. Note: Buds VS102 Plus will automatically connect to the last paired device as soon as you open the case.

Question 5

TROUBLESHOOTING

Accepted Answer

Only one bud is working, what do I do?Check if the non-working earbud is charged and connected to your device. Try to reset the earbuds and connect them, if they still don’t work, please raise a support ticket at support.gonoise.in.How to reset Buds VS102 Plus?Before resetting, ensure that the earbuds and the case are charged fully. On your paired devices, remove/delete Noise Buds VS102 Plus from the list of paired devices in the BT menu. Take out the earbuds from the charging case. Tap either earbud 6 times. Place both the earbuds inside the charging case and repeat the pairing process. Is a single earbud available if one of them goes missing?No, single earbuds are not available.

Question 6

WARRANTY REGISTRATION

Accepted Answer

Is there a warranty for this product?Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.Where do I register for the product warranty?Please follow the link to register for the warranty, here.

Noise Buds VS102+ Truly Wireless Earbuds

Compare Your Items (3 Items)