Are Buds VS102 Neo compatible with iPhones?Yes, they are compatible with iPhones.Are Buds VS102 Neo compatible with Android smartphones?Yes, they are compatible with Android smartphones.Can Buds VS102 Neo be connected to a laptop/computer?Yes, Buds VS102 Neo can be connected to the laptop/computer as long as the latter is equipped with BT connectivity provision.Do they support BT 4.2?Buds VS102 Neo are best suited with BT v5.3. However, they also support smartphones with BT v4.2 as well.What is the BT range from the phone?The BT range is 10 metres without any obstacle.Can I use Siri/Google Assistant?Yes, you can use Siri & Google Assistant.
,
What is the battery backup?The battery backup of the earbuds is up to xx hours on a single charge and backed with the charging case. How much time does it take to charge Buds VS102 Neo?The Buds VS102 Neo takes up to xx minutes while the case takes up to xx minutes to charge.Can Buds VS102 Neo be charged without putting them into the charging case?No, they cannot be charged without the charging case.What to do in case the charging case is not charging?You can reach out to us on the following link (https://www.gonoise.com/pages/register-your-complaint)How do I check the Buds VS102 Neo battery level?You can check the battery level of the Buds VS102 Neo earbuds on your smartphone. Go to the notification bar and look at the BT icon. The battery level is mentioned under it.You can also check the battery level/charging status of the charging case on the case.Solid red LED on the charging case indicates charging while no LED indicates fully charged.Can I charge Buds VS102 Neo with my PC/laptop?Yes, you can charge the earbuds with your PC/laptop. Though it is advisable to use the charging cable provided with the device.
,
How to turn Buds VS102 Neo on and off?The earbuds will turn on automatically when you open the charging case and turn off, placing them inside the charging case and closing the lid.How to pair Buds VS102 Neo with your smartphone?Before starting, make sure that the earbuds are charged. Open the charging case. Turn on the BT on your device and open the BT menu. Now select Add device and from the list of devices, select Noise Buds VS102 Neo. Your Noise Buds VS102 Neo earbuds are now paired and ready to use. Note: Buds VS102 Neo will automatically connect to the last paired device as soon as you open the case.
,
Only one bud is working, what do I do?Check if the non-working earbud is charged and connected to your device. Try to reset the earbuds and connect them, if they still don’t work, please raise a support ticket at support.gonoise.in.How to reset Buds VS102 Neo?Before resetting, ensure that the earbuds and the case are charged fully. On your paired devices, remove/delete Noise Buds VS102 Neo from the list of paired devices in the BT menu. Open the charging case. Take out the earbuds. Tap either earbud 6 times. The LED will blink 3 times with a reset voice prompt indicating that the earbuds have been reset. Place the earbuds inside the charging case and repeat the pairing process.Is a single earbud available if one of them goes missing?No, single earbuds are not available.
,
Is there a warranty for this product?Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.Where do I register for the product warranty?Please follow the link to register for the warranty, https://www.gonoise.com/pages/warranty-registration.
