Are Buds Explore compatible with iPhones?Yes, they are compatible with iPhones.Are Buds Explore compatible with Android smartphones?Yes, they are compatible with Android smartphones.Can Buds Explore be connected to a laptop/computer?Yes, Buds Explore can be connected to the laptop/computer as long as the latter is equipped with BT connectivity provision.Do they support BT 4.2?Buds Explore are best suited with BT v5.3. What is the BT range from the phone?The BT range is 10 metres without any obstacle.Can I use Siri/Google Assistant?Yes, you can use Siri & Google Assistant.
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What is the battery backup?The battery backup of the earbuds is up to 8 hours on a single charge and backed with the charging case, they provide a total playtime of up to 50 hours. How much time does it take to charge Buds Explore?The Buds Explore takes up to 60 minutes while the case takes up to 90 minutes to charge. Can Buds Explore be charged without putting them into the charging case?No, they cannot be charged without the charging case.What to do in case the charging case is not charging?You can reach out to us on the following link (https://www.gonoise.com/pages/register-your-complaint)How do I check the Buds Explore battery level?You can check the battery level of the Buds Explore earbuds on your smartphone. Go to the notification bar and look at the BT icon. The battery level is mentioned under it. You can also check the battery level/charging status of the charging case on the case. Flashing White LED on the charging case indicates charging while solid white LED indicates fully charged.Can I charge Buds Explore with my PC/laptop?Yes, you can charge the earbuds with your PC/laptop. Though it is advisable to use the charging cable provided with the device.
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How to turn Buds Explore on and off?The earbuds will turn on automatically when you open the charging case and turn off upon placing them inside the charging case and closing the lid.How to pair Buds Explore with your smartphone?Before starting, make sure that the earbuds are charged. Open the charging case and take the earbuds out. Turn on the BT on your device and open the BT menu. Now select Add device and from the list of devices, select Noise Buds Explore. Your Noise Buds Explore earbuds are now paired and ready to use. Note: Buds Explore will automatically connect to the last paired device as soon as you open the case.
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Only one bud is working, what do I do?Check if the non-working earbud is charged and connected to your device. Try to reset the earbuds and connect them, if they still don’t work, please raise a support ticket at support.gonoise.in.How to reset Buds Explore?Before resetting, ensure that the earbuds and the case are charged fully. On your paired devices, remove/delete Noise Buds Explore from the list of paired devices in the BT menu. . Long press and hold the touch sensor on both the earbuds for 7 seconds. The earbud LED will blink red and white followed by a voice prompt saying ‘reset’. This indicates that the earbud has been reset. Place the earbud back in the charging case and repeat the same process with the other earbud. Make sure the first earbud stays inside the charging case with the lid closed. Is a single earbud available if one of them goes missing?No, single earbuds are not available.
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Is there a warranty for this product?Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.Where do I register for the product warranty?Please follow the link to register for the warranty, https://www.gonoise.com/pages/warranty-registration.
