Are Buds E1 compatible with iPhones?Yes, they are compatible with iPhones.Are Buds E1 compatible with Android smartphones?Yes, the earphones are compatible with Android smartphones.Can Buds E1 be connected to a laptop/computer?Yes, they can be connected to the laptop/computer as long as it is equipped with BT connectivity.Can Buds E1 be connected to more than one device at a time?No, Buds E1 does not support dual pairing.Do they support BT 4.0?Buds E1 is best suited with BT v5.3. However, they also support smartphones with BT v4.0.What is the BT range of the phone?The BT range is 10 meters without any obstacles.Can I use Siri/Google Assistant?Yes, you can use Siri & Google Assistant.
,
What is the battery backup?The battery backup of the product is up to 35 hours.How much time does it take to charge?Buds E1 take up to 90 minutes to fully charge.In case the earphones are not charging, what do I do?If you are not able to charge your earphones, you can reach out to us at the following link - https://www.gonoise.com/pages/register-your-complaintHow do I check the Buds E1 battery level?You can check the battery level of Buds E1 on your smartphone. Go to the notification bar and look at the BT icon. The battery level is mentioned under it.Can I charge Buds E1 with my PC/laptop?Yes, you can charge the Buds E1 with your PC/laptop.Do Buds E1 have a fast-charging provision?No, they do not have fast charging.
,
How do I turn the Buds E1 on and off?The earbuds will automatically turn on when you open the charging case and take the earbuds out and will automatically turn off once placed inside the charging case with the lid closed. How do I pair Buds E1 with my smartphone?Before pairing, make sure that your Buds E1 and the mobile device are next to each other. Open the charging case and take out the earbuds from the charging case. Go to the BT menu on your phone. Search and select Buds E1 to pair. Your Buds E1 earphones are now ready to use.Note: The earbuds will automatically connect to the last paired devices.
,
Only one side is working, what do I do?Please raise a support ticket at support.gonoise.com.How do I reset Buds E1? To reset your earbuds make sure they are fully charged. On your paired devices, delete/remove Buds E1 from the list of paired devices in the BT menu. Then take out the earbuds from the charging case and long-press both earbuds for 10 seconds, red and white LED lights will blink. Place the buds inside the charging case and repeat the pairing process.
,
Is there a warranty for this product?Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.Where do I register for the product warranty?Please follow the link to register for the warranty. https://www.gonoise.com/pages/warranty-registration
