Noise Buds Ace Truly Wireless Earbuds

Can I use Buds Ace as a single earbud while listening to music?

Yes, you can. Place one earbud inside the case and use the other one.
Does Buds Ace have a touch feature to change tracks?

Yes, you can change tracks by touching the earbuds. Touch and hold the eft earbud for 2 seconds to go to the previous track. Touch and hold the right earbud for 2 seconds to go to the next track.

How is the calling?

Buds Ace delivers a good call quality experience. They come with dedicated individual mic in each earbud to ensure you can hear everything clearly.

During calls is the audio available in both ears?

Yes, Buds Ace supports stereo mode during calls.

Does it announce the caller name or number on incoming calls?

No, it doesn’t.

What is the exact use of that case?

The case works as a charging and holding case for Buds Ace on the go.

Do Buds Ace have any special features?

Buds Ace are equipped with the Instacharge™ feature that delivers 12 minutes of playtime in just 10 minutes of charge.

Do Buds Ace have noise cancellation mode?

No, Buds Ace do not feature noise cancellation mode.

Do Buds Ace have a fast pairing option?

Buds Ace come with Hyper Sync™ technology that allows them to pair with any device automatically on opening the charging case. Note: Buds Ace will automatically connect to the last paired devices.

Is Buds Ace earbuds waterproof?

Buds Ace earbuds are IPX4 sweat-resistant. However, the buds need to be completely dried before placing them back in the case to maintain their long life.

What are the colour options?

Buds Ace are available in 4 colours – Snow White, Charcoal Black, Midnight Blue and Mint Green.

Are Buds Ace compatible with iPhones?

Yes, they are compatible with iPhones.

Are Buds Ace compatible with Android smartphones?

Yes, they are compatible with Android smartphones.

Can Buds Ace be connected to a laptop/computer?

Yes, Buds Ace can be connected to the laptop/computer as long as the
latter is equipped with BT connectivity provision.

Do they support BT 4.2?

Buds Ace are best suited with BT v5.3. However, they also support smartphones with BT v4.2 as well.

What is the BT range from the phone?

The BT range is 10 metres without any obstacle.

Can I use Google Assistant?

Yes, you can use Google Assistant.

What is the battery backup?

The battery backup of the earbuds is up to 6 hours on a single charge and backed with the charging case, they provide a total playtime of up to 24 hours.

How much time does it take to charge Buds Ace?

Buds Ace take up to 90 minutes to fully charge.

Do Buds Ace have fast charging provision?

Yes, Buds Ace case can fully charge the earbuds in 30 minutes.

Can Buds Ace be charged without putting them into the case?

No, they cannot be charged without the case.

What to do in case the charging case is not charging?

You can reach out to us on the following link
(https://www.gonoise.com/pages/register-your-complaint)

How do I check the Buds Ace battery level?

You can check the battery level of the Buds Ace earbuds on your
smartphone. Go to the notification bar and look at the BT icon. The battery level is mentioned under it. You can also check the battery level of the charging case on the case.

Can I charge Buds Ace with my PC/laptop?

Yes, you can charge the earbuds with your PC/laptop. Though it is
advisable to use the charging cable provided with the device.

How to turn Buds Ace on and off?

The earbuds will turn on automatically upon opening the charging case and turn off on placing them inside the charging case and closing the lid.

How to pair Buds Ace with your smartphone?

Before starting, make sure that the earbuds are charged. Open the charging case. Turn on the BT on your device and open the BT menu. Now select ‘Add device’ and from the list of devices, select ‘Buds Ace’. Your Noise Buds Ace earbuds are now paired and ready to use. Note: Buds Ace will automatically connect to the
last paired device as soon as you open the case.

Only one bud is working, what do I do?

Check if the non-working earbud is charged and connected to your device. Try to reset the earbuds and connect them, if they still don’t work, please raise a support ticket at support.gonoise.com.

How to reset Buds Ace?

Before resetting, ensure that the earbuds and the case are charged fully. On your paired devices, remove/delete Buds Ace from the list of paired devices in the BT menu. Take out the earbuds. Tap either earbud 5 times. The white LED’s on both the earbuds will blink times indicating that they have been reset.

Is a single earbud available if one of them goes missing?

No, single earbuds are not available

Is there a warranty for this product?

Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.

Where do I register for the product warranty?

Please follow the link to register for the warranty, https://www.gonoise.com/pages/warranty-registration.