Are Buds Ace compatible with iPhones?Yes, they are compatible with iPhones.Are Buds Ace compatible with Android smartphones?Yes, they are compatible with Android smartphones.Can Buds Ace be connected to a laptop/computer?Yes, Buds Ace can be connected to the laptop/computer as long as thelatter is equipped with BT connectivity provision.Do they support BT 4.2?Buds Ace are best suited with BT v5.3. However, they also support smartphones with BT v4.2 as well.What is the BT range from the phone?The BT range is 10 metres without any obstacle.Can I use Google Assistant?Yes, you can use Google Assistant.

What is the battery backup?The battery backup of the earbuds is up to 6 hours on a single charge and backed with the charging case, they provide a total playtime of up to 24 hours.How much time does it take to charge Buds Ace?Buds Ace take up to 90 minutes to fully charge.Do Buds Ace have fast charging provision?Yes, Buds Ace case can fully charge the earbuds in 30 minutes.Can Buds Ace be charged without putting them into the case?No, they cannot be charged without the case.What to do in case the charging case is not charging?You can reach out to us on the following link(https://www.gonoise.com/pages/register-your-complaint)How do I check the Buds Ace battery level?You can check the battery level of the Buds Ace earbuds on yoursmartphone. Go to the notification bar and look at the BT icon. The battery level is mentioned under it. You can also check the battery level of the charging case on the case. Can I charge Buds Ace with my PC/laptop?Yes, you can charge the earbuds with your PC/laptop. Though it isadvisable to use the charging cable provided with the device.

How to turn Buds Ace on and off?The earbuds will turn on automatically upon opening the charging case and turn off on placing them inside the charging case and closing the lid.How to pair Buds Ace with your smartphone?Before starting, make sure that the earbuds are charged. Open the charging case. Turn on the BT on your device and open the BT menu. Now select ‘Add device’ and from the list of devices, select ‘Buds Ace’. Your Noise Buds Ace earbuds are now paired and ready to use. Note: Buds Ace will automatically connect to thelast paired device as soon as you open the case.

Only one bud is working, what do I do?Check if the non-working earbud is charged and connected to your device. Try to reset the earbuds and connect them, if they still don’t work, please raise a support ticket at support.gonoise.com.How to reset Buds Ace?Before resetting, ensure that the earbuds and the case are charged fully. On your paired devices, remove/delete Buds Ace from the list of paired devices in the BT menu. Take out the earbuds. Tap either earbud 5 times. The white LED’s on both the earbuds will blink times indicating that they have been reset.Is a single earbud available if one of them goes missing?No, single earbuds are not available

Is there a warranty for this product?Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.Where do I register for the product warranty?Please follow the link to register for the warranty, https://www.gonoise.com/pages/warranty-registration.