Terms Of Use

Terms of Use

Welcome! These Terms of Use outline the general terms and conditions governing all products and services provided by us. Thank you for choosing to use our services.

1. Introduction

This website, located at www.gonoise.com and its affiliated sites, including mobile applications (“Site”), is operated by Nexxbase Marketing Pvt. Ltd. ("GoNoise", "we", "our", or "us"). Our registered office is at:

15th Floor, Two Horizon Building, Golf Course Road, Sector 43, DLF QE, Gurugram, Haryana-122002, India.

By accessing or using this Site, you ("you", "your") agree to be bound by these Terms of Use. We reserve the right to modify, replace, or remove any part of these Terms, our policies, or content on the Site at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the Site indicates your acceptance of any changes.

Use of any information or material on this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available meet your specific requirements.

2. Our Services

www.gonoise.com offers a wide range of smart electronic accessories at affordable prices. Upon placing an order, GoNoise will ship the product to you and is entitled to receive payment for the service.

3. Third-Party Websites

We maintain a presence on third-party sites such as Facebook, Twitter, and LinkedIn. These platforms are used solely for communication and listing purposes. We are not responsible for any content posted on these third-party sites, including comments or materials by users. We disclaim any warranties regarding the accuracy of information or products listed on these sites.

4. Privacy

Protecting your privacy is important to us. We treat your information as a valuable asset and take measures to safeguard it. We may use your information for internal record-keeping, improving our services, marketing new products or promotions, and contacting you for research purposes via email, phone, or fax. Robust security measures are in place to protect your personal information.

5. Product Accuracy

The images displayed on our website are for illustration purposes only. We strive to display product colors and details accurately; however, variations may occur. Sizes and measurements provided are approximate, although we endeavor to be as precise as possible.

6. Product Pricing

We aim to ensure that all pricing information on the website is accurate. However, in the event of a pricing error, we will inform you after your order is placed. You will have the option to cancel your order and receive a refund if applicable. Prices are subject to change without notice but will not affect orders already dispatched. Prices include applicable GST.

7. Payment

We conduct a pre-authorization check on your payment card to ensure the availability of sufficient funds. Once authorization is received, your card will be charged to complete your order. For your security, we may confirm your order via phone or email before dispatch.

8. Delivery

Delivery options vary based on your location. Upon placing an order, you will receive an email confirmation with order details and an estimated delivery timeframe, usually between 7–10 business days. In rare cases, delivery may be delayed due to unforeseen circumstances. Updates will be provided via email or SMS if necessary.

9. Sale in India Only

Products available on this website are intended for sale within India. If you access the website from outside India, GoNoise is not responsible for any delivery or refund issues.

10. Returns and Replacement

Changed your mind? You can return items purchased from us. Please refer to our Return Policy for detailed information regarding returns and replacements.

11. Intellectual Property Rights

All intellectual property rights related to our products, content, and services are and shall remain the exclusive property of Nexxbase Marketing Pvt. Ltd.

12. Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.

13. Indemnification

You agree to indemnify and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates from any claims, liabilities, damages, or costs arising from your use of this Site, your breach of these Terms, or infringement of any intellectual property rights.

14. Violation & Termination

We reserve the right, at our sole discretion and without prior notice, to terminate your access to the Site if you violate these Terms or any other policies. Termination does not absolve you from liability for services already ordered.

15. Discounts

  • Extra 5% off is applicable on prepaid payment modes only and cannot be combined with any other discount code.
  • Discount codes are valid for online payments only; they are not applicable for Cash on Delivery (COD) orders.
  • Gonoise holds absolute discretion to change the terms without prior notice.

16. Gift Cards

  1. Gift Cards can be redeemed exclusively at www.gonoise.com.
  2. Gift Cards cannot be used to purchase other Gift Cards.
  3. If your order exceeds the Gift Card amount, the balance must be paid using a credit/debit card or Internet banking.
  4. Gift Cards are valid for 1 year from the date of issue. Any unused balance after expiration will be forfeited.
  5. Gift Cards cannot be redeemed for cash or credit.
  6. You are solely responsible for the security of your Gift Card. GoNoise is not liable for any misuse resulting from the loss of confidential details.
  7. Gift Cards cannot be reissued or extended after expiration.
  8. There are no fees or additional charges for purchasing a Gift Card.
  9. Gift Cards, once purchased, cannot be cancelled or refunded.
  10. Gift Cards are issued in Indian Rupees (INR) only.