Follow the steps to reset Shots XBuds-
1. Make sure that the case is charging.
2. Long touch the earbuds for 10 seconds until the white light flashes thrice.
3. Take out the earbuds.
4. Flashing white and blue lights indicate that the earbuds are paired with each other.
5. They are now ready to pair with your device.
Does the music play in both the ear buds or just one? During calls is the audio available in both ears?
Shots X-Buds supports Stereo mode during music which means that you’ll be able to hear music in both the earbuds.
When we receive a call, is it audible in 1 ear or both?
The audio is available in both the earbuds.
How is the calling?
The call quality is good as long as the network is good and there are no disturbances in the surroundings.
Does it announce caller name or number on incoming calls?
No it doesn’t.
Can I use Shots X-Buds as a single bud while listening to music?
Yes, you can. However, only left earbud will function as it is the master earbud.
Does it have touch feature to change tracks?
Yes, you can change tracks by tapping the earbuds. Triple tap twice the left earbud to go previous track. Triple tap right earbud to go to next track.
What is the internal memory?
It does not have internal memory.
What is the battery backup?
The battery up of earbuds is up to 4 hours and backed with battery case of 650mAh it provides the play time of up to 16 hours.
How much time does it take to charge?
Shots X-Buds takes about 1.5 hours to fully charge.
Can Shots X-Buds be charged without putting them into the case?
No, they cannot be charged without the case.
In case, the charger case is not charging, how do we operate the same?
Get in touch with our customer care team at email@example.com with your order id, product image and issues with it.
What is the exact use of that case?
The Shots X-Buds charging case works as a charging portal and earbuds on the go. They also function as the holding case for earbuds.
Is noise cancellation available?
No, there is no active noise cancellation available.
Is it waterproof or not?
It has IPX5 rating which means that it is splash resistant and can withstand occasional splash of water.
How is ear fitting?
Shots X-Buds comes with different sized eartips (S/M/L) for the perfect fit.
How would I get to know, what size would be perfect fit?
You can try the eartips and check for the perfect fit and comfort.
What are the color options?
Currently, we have black color way. We’ll be coming up with more color ways.
What if one ear bud is not working at all?
Please get in touch with our customer care team at firstname.lastname@example.org with your order id, product image and issues with it.
Are these earbuds compatible with iPhone?
Yes, they are compatible with iPhone.
Is this compatible with Windows. Can I connect my laptop?
Yes, Shots X-Buds is compatible with Windows so it can be connected to the laptop as long it is equipped with Bluetooth connectivity provision.
Can it be connected to laptop/computer?
Yes, it can be connected to laptop/computer as long as it is equipped with Bluetooth connectivity provision.
What is the sensitivity and hz range?
Shots X-BUDS instead of X3 BASS and sensitivity is 96dB±3dB.
Does it support Bluetooth 4.0?
Shots X-Buds is best suited with Bluetooth v5.0. However, it also supports smartphones with Bluetooth v4.0 as well.
What is the range of Bluetooth from phone?
The Bluetooth range is 10 meters without any obstacle.
Is single earbud available as one of them was missing?
No, it isn’t.
Only one bud is working, what do I do?
Check if the non-working earbud is charged and connected to your device and if it isn’t then get in touch with our customer care team at email@example.com.
Is there warranty for this product?
Yes, there is 1-year manufacturing warranty from the date of delivery of the product.
Can I charge it with my PC/laptop?
Yes, you can charge X-Buds with your PC/laptop.
Does it have some sort of fast charge?
No, it does not have fast charging.
Can I use Siri/Google Assistant?
Yes, you can use Siri & Google Assistant.
Where do I register for warranty?
Please follow the link to register for warranty - https://www.gonoise.com/pages/warranty-registration