How to get most out of your
Noise Tune SPORT

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FAQ

Need more information or troubleshooting tips?

Refer to these FAQs

  • Does music play in both the earbuds or just one? Can phone calls be heard in both ears?  
    Shots X3 BASS supports stereo mode only for music. During calls, sound will be heard in only one earbud.
  • When answering a phone call, is it audible in one ear or both?  
    During calls, sound will be heard in only one earbud.
  • Does Shots SPORT announce caller name or number on incoming calls?  
    Yes. This feature can be enabled in the system settings on both Android as well as iOS phones.
  • Why is my voice level low on phone calls?  
    The built in microphone is inside the right earbud. Try repositioning the earbud so that your voice is more audible.
  • Can I use a single earbud while listening to music?  
    Yes, you can. Just switch on a single earbud and pair it with your device.
  • Does Shots X3 BASS have a touch feature to change tracks?  
    No. Shots SPORT has multifunction buttons to change tracks and answer or reject calls. To play or pause tracks, single press the left/right button. Long press the left button to switch to the previous track. Long press the right button to switch to the next track.
  • What is the internal memory?  
    Shots SPORT does not have internal memory. It needs to be paired with a Bluetooth device to use it.
  • What is the battery backup?  
    The playtime of the earbuds is up to 2.5 hours. Together with the charging case, the total playtime is up to 10 hours.
  •   How much time does it take to charge Shots SPORT?
    Shots SPORT takes up to 2 hours to charge fully.
  •   Can Shots SPORT earbuds be charged without putting them into the case?
    No. Shots SPORT earbuds can ONLY be charged inside the provided case.
  •   What is the exact use of that charging case?
    The Shots SPORT charging case is both a safe place to store your earbuds and the way to charge your earbuds. The case has a built in battery that can provide many recharges before you need to plug it into a charger.
  •   Does Shots SPORT have noise cancellation?
    No. Shots SPORT does not provide active voice cancellation.
  •   How I connect both earbuds to my phone?
    Take both earbuds out from the magnetic charging case. Switch them on at the same time. Turn on Bluetooth in your phone. Choose NOISE Shots from the list of available devices. Your Shots SPORT has now been paired.
  •   Does it have buttons to skip tracks and answer or reject calls?
    Yes, Shots SPORT features multifunction buttons to change tracks and answer calls. To play or pause tracks, single press the left/right button. Long press the left button to switch to the previous song. Long press the right button to switch to the next song.
  •   Is Shots SPORT waterproof?
    Noise Shots SPORT is IPX4 rated. This means it is sweat and rain resistant and can withstand water splashes too, so you can workout, run or train with it. You cannot swim with the Shots SPORT.
  •   How does Shots SPORT fit in my ear?
    Shots SPORT in-ear headphones feature an ergonomic design for a super-secure fit during activities and for all day comfort. It comes with 3 different sized soft silicone ear-tips for the perfect fit.
  • What to do if one Shots X5 CHARGE earbud is not working?  
    Please call us at 8882132132 or mail us at support@nexxbase.com and we will help you out.
  • How do I find the right ear-tip size for me?  
    Try all three sizes and select the one that is most comfortable while also keeping the earbuds secure in your ears.
  • Does Shots SPORT have a redial option?  
    You can use Google Assistant or Siri to redial the last number.
  • How do I pair both earbuds with an iPhone?  
    Take both earbuds out from the magnetic charging case. Switch them on at the same time. Turn on Bluetooth in your iPhone. Choose NOISE Shots from the list of available devices. Your Shots SPORT has now been paired.
  • Does Shots SPORT support Siri/Google Assistant?  
    Yes, Shots SPORT supports Siri and Google Assistant on iOS and Google Assistant on Android.
  • Is Shots SPORT compatible with iPhone 6, 6s and 7?  
    Yes, Shots SPORT is compatible with all iPhones.
  • Is Shots SPORT compatible with Windows/Mac and can I use it with my laptop?  
    Yes, as long as your laptop has Bluetooth, you can pair and use Shots SPORT with it.
  • Is Shots SPORT compatible with TV’s using Bluetooth?  
    Yes, as long as your TV has built-in Bluetooth and supports Bluetooth headphones, you can pair and use Shots SPORT with it.
  •   How much does the Shots SPORT weigh?
    Each earbud weighs 5.47 grams and the total weight of both earbuds and the charging case is 75.61 grams.
  •   Does Shots SPORT support Bluetooth 4.0 ?
    Yes. Shots SPORT will work best with Bluetooth v4.0 devices however it supports all Bluetooth versions.
  •   What is the range of Bluetooth from phone?
    The Bluetooth range is up to 10 metres without any obstacles.
  •   I lost one earbud. Can I buy just a single earbud?
    No. Shots SPORT is only available as a complete package.
  •   Only one earbud is working. What do I do?
    Please call us at 8882132132 or mail us at support@nexxbase.com and we will help you out.
  •   What is the warranty for Shots SPORT?
    Shots SPORT have a 1 year manufacturing warranty from the date of delivery.
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